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p r o c e s s o r Global Processing Services spotliGht
Custom by Design
Global Processing Services was created by frustrated program managers who
longed for customization without long development queues at their processor. After the platform greased its wheels servicing its own program management com- pany Flex-e-Vouchers, in 2010 the company began offering its pro- cessing services to others. In five years the Dubai-based company, with offices in London, Newcastle upon Tyne, Spain and India, has made a name for itself—earning Paybefore Awards as One to Watch and Breakout Company of the Year.
We recognize that prepaid programs focusing on different sectors have differ- ent needs.
—Tony Kerr
With 112 employees, GPS pro- cesses credit, debit and prepaid, achieving double-digit trans- action growth year over year.
And, it’s winning business in Europe, Africa, the Middle East and Asia, while also catching the eye of program managers and issuers in the U.S. looking for more control of their domestic programs and international expansion.
“Everything from platform func- tionality to the pricing structure has been developed to solve the problems we faced running one
of the largest and most successful program managers in Europe,” says Neil Weeks, chief commer- cial officer.
By using an open architecture and the cloud, GPS’s core application supports seamless integration with other GPS modules and third-party systems, giving clients real-time access to a range of channels and interfaces. This approach also facil- itates rapid deployment of technol- ogy and updates, while maintaining PCI DSS level-1 security standards, according to GPS.
Meeting Different Needs
“We recognize that prepaid pro- grams focusing on different sectors or demographic groups or operat- ing with multiple partners have different needs,” says Tony Kerr, CEO. “The flexibility to meet these needs is delivered via a hierarchy that provides multilevel, parameter- based configuration and control over all elements of the program, including load sources; spend
transaction types; value, velocity and volume limits; fees; transaction padding by MCC code and for FX; and selective authorization, which enables card behavior to vary in different environments, such as in each postal code,” he continues.
At the core of the GPS transaction processing platform is what the company describes as an industry- leading, flexible and robust payment- processing application. “Within the primary datacenter, key servers operate with hot backups, making
it highly resilient,” adds Kerr. GPS also operates a second disaster recovery datacenter. Both datacen- ters run simultaneously, so if one datacenter goes down, the other automatically takes over.
Since 2012 the platform has a- chieved 100 percent uptime for Web services and authorizations. And GPS continues to add capabili- ties. “To ensure our clients stay com- petitive in the marketplace, platform development and products must stay current,” Weeks notes. As a result, GPS is in the process of gain- ing MasterCard credit certification and adding host card emulation,
3D Secure, Visa Fast Funds and enhanced multicurrency capabilities.
With its configurability and flex- ibility, GPS continues to gain converts. “The feedback we re- ceive from program managers who receive a demo of the plat- form is always very positive,” says Weeks. “They recognize that the GPS founders developed tech- nology to put them in control.”