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companies & people
Industry Views: Future-Proof Your Business
Prepaid is a business seg- ment in flux. Future-proof may be an impossible ideal, but we can help our clients get as close as possible to that goal by offering the flexibility to work with the widest possible set of part- ners—load brands, banks, load networks, and third- party technology providers and service providers—as
well as the broadest portfolio of customizable pay- ments solutions. We work hard to stay abreast of the market, supporting our clients’ initiatives in innovative areas, such as EMV, data analytics, mobility and more.
—James Hutchison,
General Manager, Prepaid Solutions, FIS
Today, consumers and businesses deal with infor- mation overload. The evolution and development of platforms and technologies present opportunities for our members to expand their gift card programs and offer convenient solutions to their customers, but
they also present challenges—and there’s no one-size- fits-all solution. It’s key to understand the benefits
and drawbacks of different options before investing in one. There’s so much variation among consumers when it comes to preferences for giving and receiving gift cards. It also varies by the type of retailer (e.g., a restau- rant versus a clothing store). As a result, it’s indispensable for a retailer to understand its
customer base, not only those who are using the gift cards but those purchasing them for others as well.
—Mary Donovan,
Galileo Galilei helped change the understanding of the universe. He visualized things his contemporaries could not and questioned commonly held beliefs. At Galileo, we honor our namesake by revolutionizing the pay- ments industry, and we future-proof our business by
consistently questioning the status quo. Our clients look to us to solve their complex and exciting payment needs. Our ability to see things as they really are enables us to provide revolutionary pay- ment products now and in the future.
—Clay Wilkes,
CEO, Galileo
As one of the nation’s largest health savings account (HSA) administrators, we’re con- stantly developing tools to support our clients to suc- cessfully implement HSAs. This includes reporting tools that provide the analytics necessary to make insightful plan changes that increase participation. It’s not enough to simply offer an HSA during open enrollment and expect
success. HSA plans require year-round communication and careful analysis of data. By investing in toolkits for communication and analytics, we’re helping our clients realize the potential of implementing a successful high-deductible health plan partnered with an HSA.
As an ongoing major cost concern for most employers, we are helping our clients and their employees better realize the financial savings associated with enrollment in an HSA by providing the resources necessary to truly succeed now and into the future.
—Dennis Triplett,
Director, Retail Gift Card Association
CEO, UMB Healthcare Services
How are you helping clients future-proof their businesses?