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volume 8 • spring 2015
MyChoice Prepaid – Tax Refund Program
Wave Crest Group Limited partners: MetaBank, Visa, FIS
what it is: A prepaid card program that simplifies tax refund delivery for tax pre- parers and electronic return originators (EROs) and their customers.
where you get it: From tax preparers and EROs.
why it works: Quick-to-market solution improves customer loyalty by providing a long-term money management tool.
why it matters: Cardholders receive notifica- tions as soon as they sign up for a MyChoice card. Notifications are sent for card creation, dispatching, activation and various transac- tions, including when their refunds have been deposited, enhancing customer service and personalizing the cardholder experience.
differentiators: A simple and fast API integra- tion enables tax preparers and EROs of any size to offer customers a standard, co-branded or custom program. IVR separates refund- and card-related inquiries to better service card- holders. Card offers instant access to tax refunds, a mobile app and card-to-card trans- fers that encourage usage beyond tax season.
what the judges said: Wave Crest makes
it easy for organizations large and small to benefit from prepaid cards that improve customer loyalty by supporting their financial needs year-round.
AmeriFlex Living Wage Program
AmeriFlex, MasterCard
wInner
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